Knowledge Base
Configuration guides and fixes. Start with these articles and the FAQ.
New vs Refurbished IT: How to Choose
When refurbished hardware makes sense, when it does not, and what to check before you buy.
Read article 4 min readSecure IT Asset Disposal Checklist
A practical checklist for retiring laptops, servers and storage without risking your data.
Read article 5 min readIT Infrastructure Planning Guide
How to plan, size and build a server and network foundation that will last.
Read article 6 min readCloud Computing Guide: Hybrid Adoption, Containers & Security
A practical introduction to adopting cloud services without losing control of cost or security.
Read article 6 min readServer Buying Guide: Rack, Tower, Blade & GPU
How to compare rack, tower, blade and GPU servers and choose the right one.
Read article 5 min readWorkstation Selection Guide: CAD, 3D Simulation & AI
Match workstation hardware to the way your software uses it.
Read article 6 min readNetworking Fundamentals: Switching, VLANs & Firewalls
The essentials of a reliable, secure business network.
Read article 5 min readSoftware Licensing Guide: Autodesk, Microsoft & Adobe
Best practices for buying and managing business software licences.
Read article 6 min readCybersecurity Best Practices for Business
Practical steps that reduce the risk of ransomware, data theft and downtime.
Read articleMore help
First-response troubleshooting checklist
- Note the exact error message or LED status
- Check power, cables and network link lights
- Restart the affected device once, if safe
- Check for recent changes: updates, new software, moves
- Have the model and serial number ready before you contact support