Warranty Information
How warranty, extended coverage and RMA work for products supplied by utmIndia.
Manufacturer warranty
Products are covered by the manufacturer's warranty. Terms differ by brand, product and region, and the warranty period is stated in your quotation and invoice. Keep your invoice and serial numbers.
If something fails
- 1
Note the details
Record the model, serial number and symptoms, including any error codes or LED indicators.
- 2
Contact us
Raise a request through the Support Requests page, or email sell@utmind.in.
- 3
Diagnosis
We help diagnose and, if required, raise a claim with the manufacturer.
- 4
Replacement or repair
The part or device is repaired or replaced under the manufacturer's terms.
Extended coverage
For business-critical equipment, manufacturers offer extended and faster-response support options. We include these in the quotation on request, and our AMC services can complement them.